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- How long do your nut butters last? Please refrigerate after opening. Before opening, In a dry, dark place like the pantry all of our nut butters can last up to 4 months. Once opened and in the refrigerator, they're good for 6 months.
- The label on my jar looks a little funny, what's going on? Our jar supplier has been out of stock since June, which means we had to order new jars with entirely different measurements. Because of that, our labels don't fit perfectly. But we promise, it's what's inside that really counts!
- Why did my nut butter harden in the fridge? Once stored in the fridge, it is normal for your nut butter to not be as runny as it was before. This is because we don't add oil to our nut butters and keep them as natural as possible. If you want your nut butter to be more liquid-like, simply leave on the counter for a 5-10 minutes before serving, or put your desired serving size in the microwave for 10-15 seconds.
- Why is there oil on top of my nut butter? Since we do NOT add any preservatives and palm oils, it is common to see slight oil separation on top of natural nut butters. Some flavors gain more oil than others depending on the consistency. We recommend giving it a good mix when you first open the jar and keeping it in the fridge which will prevent the oil separation. We have engineered our nut butters to separate much less than leading brands :)
- Are you nut butters gluten free? While we don't use any gluten-containing ingredients in our nut butters, the facility we make the nut butters in processes wheat and other gluten containing ingredients.
- My jar seal is broken. Is it safe to eat? We seal our products by hand one jar at a time. Occasionally, one corner of the seal doesn't stick. We've also found that the seals sometimes lift up when opening the jar lid. While more than likely safe, we understand a broken seal can be concerning and will make it right. Just reach out by email to contact@thebutterednut.com with photos of the broken seal and we will send a replacement!
- How can I find The Buttered Nut in a store near me? Visit our store locator in the drop-down menu to see if a store near you carries The Buttered Nut. If not, have the store's management reach out to us and we'll see if we can hook you up ;)